Long story short. I broke a fork on one of my series one board racks last weekend. I couldn't find anyone that sells them nearby, so I decided to contact Fusion direct. I called and left a message Tuesday night. First thing next morning a gal calls me back. I told her what happened and that I was desperate to have it replaced by the weekend. She told me the rack was past warranty but she could sell me a replacement for the broken fork at cost. I was elated at that point just knowing I didn't have to dole out a bunch of cash for a brand new rack. She told me she'd try to get it out asap. Well I figured it would take until at least early next week.
When I got home today the part was on my door step.
THANK YOU TO THE FOLKS AT FUSION! YOUR CUSTOMER SERVICE REGARDING MY SITUATION WAS FAN FREAKIN TASTIC!