It was purchased from Car Toys. Their claim is water damage is not covered by the factory warranty. My argument to them was it's supposed to be friggin' water proof! They then stated if I had of purchased an extended warranty they would replace it on the spot. Otherwise, they have to send it in for repair ... and that it would take a few weeks ... totally not acceptable.
In the meantime I'm still waiting to hear from the "supervisor" at Alpine.
I read over the specs a couple more time and the following caught my eye: IPx6 High Pressure WJ. This detail includes two standard measurements for water protection ratings. The IPx6 means it is protected against heavy seas - Water projected at all angles through a 12.5mm nozzle at a flow rate of 100 liters/min at a pressure of 100kN/m2 for 3 minutes from a distance of 3 meters. The WJ means it withstands high-pressure abrasive water jetting from 10,000 psi to 30,000 psi.
If it were rated at IPx7 it would be suitable for water immersion for 30 min at a depth of 1 meter. IPx8 is suitable for continual submersion.
In my opinion it is NOT suitable to claim this product is "fully waterproof". And these retailers should be better educated before selling/installing. Meanwhile, I can expect to always have a broken remote on the back of my boat ... or get the hole filled ... BS!
Last edited by jmander77; 07-13-2012 at 8:07 AM.