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-   -   Ronix Customer Support? (http://www.wakeworld.com/forum/showthread.php?t=797438)

kjsledge 03-26-2013 6:22 PM

Ronix Customer Support?
 
I have recently been trying to contact someone at Ronix so that I can explain a problem that I have with the clip on their Relik bindings.
I have seen several other places where people had the same problem, and Ronix was very quick and professional in fixing them
Here's my problem:
Since Ronix changed their website, I have tried to contact them, but I never get a response. If someone knows of an email or a phone number that works for Ronix customer support, please let me know.
Thanks

03-26-2013 8:55 PM

I had my board warranted. I emailed them and they told me to take it to the shop i bought it from. The shops sent my board in and Ronix sent back a brand new one. The usually tell you to go to the shop because shops can see the product first hand and can better decide if its the product that malfunctioned or the users fault.

If you talking about the laces clip, by brother emailed Ronix and they mailed him brand new laces and all the other stuff for free. This was the old website though.

Hooya 03-27-2013 6:04 AM

Best way to get to and responses from customer services in mots industries in this day and age is via social media.

Bumpass1 03-27-2013 9:08 AM

Square One Distribution Inc

30200 SE 79th St. #110
Issaquah, WA 98027 US

P: 425-369-6850
F: 425-222-7541


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