WakeWorld

WakeWorld (http://www.wakeworld.com/forum/index.php)
-   Wakeboarding Discussion (http://www.wakeworld.com/forum/forumdisplay.php?f=1)
-   -   Phalanx Customer Service (http://www.wakeworld.com/forum/showthread.php?t=795204)

tampawake 08-24-2012 1:51 PM

Phalanx Customer Service
 
Just wanted to give props to the GREAT customer service I got from Ray and Joe at Phalanx. I ordered a few things wrong that did not work for me. They were under NO obligation to exchange or work with me on them and I had no expectation of anything. They took major care of me and got me exactly what I needed even after my screw up! Thanks guys.

jburbo 08-24-2012 1:56 PM

my pleasure man, always happy to help!! thank YOU for being stoked on our product, and giving us a chance!

tampawake 08-24-2012 2:48 PM

Board is next!

fgcuwake 08-24-2012 3:40 PM

that Joe Burbo is a top notch guy!;)

jburbo 08-24-2012 3:57 PM

Quote:

Originally Posted by tampawake (Post 1778248)
Board is next!

just let us know! you know we will hook you up!! :):):):)

jburbo 08-24-2012 3:58 PM

Quote:

Originally Posted by fgcuwake (Post 1778259)
that Joe Burbo is a top notch guy!;)

hahaha, thanks buddy!!! i tend to agree ;)

VinnyA 08-24-2012 4:12 PM

Just want to add to the love! Joe, Phalanx is lucky to have you! got to use the vests for the first times yesterday and today. Nothing but great things to say. Hopefully will be putting a review video up on my youtube channel (lifesbetteronaboard) soon. but my computer is dead/being revived? so i dont know if it'll come into being. But thank you so much for taking care of us! My brother and i love them! so comfortable!

jburbo 08-24-2012 4:35 PM

Quote:

Originally Posted by VinnyA (Post 1778271)
Just want to add to the love! Joe, Phalanx is lucky to have you! got to use the vests for the first times yesterday and today. Nothing but great things to say. Hopefully will be putting a review video up on my youtube channel (lifesbetteronaboard) soon. but my computer is dead/being revived? so i dont know if it'll come into being. But thank you so much for taking care of us! My brother and i love them! so comfortable!

thank you SO much for the kind words Vinny!! so stoked that you and your brother are digging your new vests, it was a pleasure talking to you and helping you guys out. :)

rplogue7 08-25-2012 7:36 AM

i just ordered a mainline from them, it showed up 2 business days later, used the rope the next day and it was awesome. Those guys also sent me some sick decals. I decked out my board with those

wakebrdr94 08-25-2012 9:30 AM

Is there any where here in so cal we can demo your boards?

Bumpass1 08-25-2012 2:06 PM

I think JoeBurbo is the reason puppies are playful and kittens are cute. :)

Readyaimfire 08-25-2012 4:47 PM

Quote:

Originally Posted by wakebrdr94 (Post 1778369)
Is there any where here in so cal we can demo your boards?

If i run into u in parker u cAn try my Cw425.

jburbo 08-28-2012 9:53 AM

Quote:

Originally Posted by Bumpass1 (Post 1778411)
I think JoeBurbo is the reason puppies are playful and kittens are cute. :)

this has not been proven yet, but look for a press release soon!


and anyone that wants to try a board, shoot me an email at joe@phalanxwake.com. i will see what i can do

jburbo 09-05-2012 7:15 AM

just wanted to let everyone know that our End of Summer sale is still going on, we have vests/ropes and handles still on huge sale. AND, we have added the CW boards into the mix! check out the site, and let me know if you have any questions. thanks!!!!! Happy Surf Expo week!!

nwa 09-05-2012 1:53 PM

Dave Diaz (wakebrdr94) Join Date: Jul 2010 08-25-2012, 7:30 AM Reply Quick Reply
Is there any where here in so cal we can demo your boards?

Shoot me an email Dave, I would be happy to let you take a set on my CW425.
nobearmarket@verizon.net

jburbo 09-05-2012 2:26 PM

Quote:

Originally Posted by nwa (Post 1780878)
Dave Diaz (wakebrdr94) Join Date: Jul 2010 08-25-2012, 7:30 AM Reply Quick Reply
Is there any where here in so cal we can demo your boards?

Shoot me an email Dave, I would be happy to let you take a set on my CW425.
nobearmarket@verizon.net

good looking out Dean! Hit him up Dave, you will love the CW.


All times are GMT -7. The time now is 12:45 PM.