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-   -   Aerial/H20 Sports Warehouse (http://www.wakeworld.com/forum/showthread.php?t=793229)

363coupe 05-07-2012 11:13 AM

Aerial/H20 Sports Warehouse
Has anyone purchased for them? I purchased a tower package from them last month and the day I ordered they said that the tower was back ordered till the first of May but they would ship the Bimini, Tower Speakers, & Tower Mirror now. It's been a month and I haven't recieved anything and I've called, emailed, and done the live chat on H20's website and I get ignored when I ask them any questions. The only thing they say is " it should ship the last week of May". When I ask other questions, they never respond.

Kinda getting worried. They have over $2,000 of my money and I can't even get an answer from them.

wakereviews 05-07-2012 11:26 AM

I do a lot of business with them and some of my customers have products that are on back order too. Most likely they don't know exactly when it will be in stock as the items have to go through customs. I wouldn't be worried about getting your stuff but I am not sure when it will get in. I know some of the stuff that was backordered has just came in, but i don't think it all has.

363coupe 05-31-2012 11:48 AM

Still VERY unhappy with H20 & Aerial. I've had an on going conversation with them for the past 15 days on FB and they're still telling me lies and ignoring questions. Feel free to post your comments in that discussion.

williamburell 06-08-2012 8:41 AM

They F'd up my order like 5x, wouldn't call me back for a day, and didn't tell me my mirror was on backorder for a month until I got my first order.

Crap came in pieces over a 2 month period. Problem was I just ordered a mirror, 2 clamps, and some bolts. Just b/c food lion hires "special people" to pack your groceries doesn't mean you should hire them to pack wakeboat orders. I'll still bet that spent more in shipping 18x than the order was worth

slipknot 06-08-2012 9:26 AM


Aerial out of business real soon

williamburell 06-08-2012 10:11 AM

^my prediction too. I have no problem with backorders but thats all they have and they don't tell you. They never said a word about my mirror being backordered and it just kept getting delayed.

I was gonna get one of the 350# bag packages on the cheap. Saw on the website they were backordered. Called in and he didn't say a word. Was just a test to see what was said. I hate that I have one of their crappy towers on my boat. Worst construction I've ever seen

polarbill 06-08-2012 10:31 AM

Oh, the joys of buying cheap $hit from China. It sounds like they dont' know enough of how it works trying to sell products made overseas in the US.

williamburell 06-08-2012 10:42 AM

^the assult tower is the biggest pos china crap on the planet. Front pieces are held together by 4 #6 set screws on each leg. You tow the thing over 20 min and they rattle loose. Nothing ever stays tight. Maybe I just need to locktite the hell out of everything but shouldn't have to

suprabobby 02-04-2014 6:04 PM

h20 sports warehouse.
Hi all! Im new here but was searching for reviews on this chop shop
that refers to itself as the biggest on the web! No knowledge idiots in my opinion!
I ordered a tower package in December online and they charge my card emediatly, 30 min later they call me and say its back ordered I ask how long they say ship to me middle of January at latest today being February 4th no tower and no response ( phone call/email ) to tell me anything so I call them to see whats up the same guy answers plays dumb for a bit as he tells me they have nothing yet and he says to me ( dude prob not gonna ship to you till april dude) wtf im not your buddy im a customer wanting his $hit! Lol! I ask what are you guys gonna do for me I think a mirror should work its way in the box for me thats been sitting there for months for the inconvenience. He says I cant do that I can give you a shirt! Again wtf this isnt customer service he then says you already got a great deal I said I just paid the price your company set and I wanna talk to your boss hes says thats the owner I said fine I wanna talk to him he says hes not there I asked when he is going to b he says were hoping he comes in at end of week! Is this a real business or a back door watersport shop out of his basement? I told him not smart to piss people off when your an online business dealing with a loyal community like boaters as blogging this type of business can cripple if not run you out of business so I suggest the owner call me asap or to the blogs I go I may own a supra but I can join all boat forums as we all do and spread the word! Ill let you know what happens all if you guys get anywere with them let me know.
Bobby p

suprabobby 02-04-2014 6:24 PM

Does this sound like false advertisement to anybody else? Accepting orders and taking payment for an item that you didnt have to begin with and dont know when youll even get that item to send out? Lol there loss words gonna travel fast!

suprabobby 02-04-2014 6:29 PM

Yes I am talking about H20 sports warehouse. ....or should I say..
H20 sports emtyhouse

Dmac420sj 02-04-2014 8:44 PM

I'd put through bolts on your tower!

bftskir 02-04-2014 9:17 PM

Cancel your order and get your money back before it's too late.

markj 02-04-2014 10:07 PM

^^^Yep. I'd cancel too. Otherwise, it's your fault. You've already read the writing on the wall.

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