||07-29-2010 11:16 AM
Normal wakeboard warranty turnaround?
I am not gripping or complaining, just being curious. I was just wondering what the typical turnaround time is for a board company on a warranty replacement for a broken wakeboard? I broke my board the other night and took it to the board shop to take care of. They said they would send off everything that would need to be sent off so I wouldn't have to fool with it. Luckily, I have a backup that I love just as much and am not without. I tried to get the shop to just trade out, but they said they did that in the past and got burned so they changed their policy. I understand and have no reason to push them for a new board. My point to this post is not to grip or bash companies, but to get a general idea on typical turnaround.