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ord27 09-21-2010 10:50 AM

computer problem
 
can any of you computer guys help?

one of my restaurant point of sale computers won't boot. It says that cmos battery failed. What does that mean? Can it be fixed or replaced?
thanks

jv210 09-21-2010 10:57 AM

There's a circle battery on the inside of the computer that you can replace. I've never actually seen one fail, but I guess it's possible. Open up the pc and look inside. Should be fairly easy to spot.

buffalow 09-21-2010 11:27 AM

I have never seen one fail, but yhea it is like a big watch battery. Think Radio Shack and best buy would stock them.

ord27 09-21-2010 11:31 AM

would it failing cause the computer not to boot?

09-21-2010 11:31 AM

Like these guys have said - the CMOS battery looks like a watch battery - silver disc somewhere on the motherboard. They do fail - but your computer should still boot - things like the current time will be lost, and possibly some other settings.

Here is what to look for:
http://www.google.com/images?q=cmos+...w=1490&bih=957

Finding a replacement could be tough on short notice. If you have any spare computer laying around you might be able to scavenge one from there.

pesos 09-21-2010 11:41 AM

It's possible that a proprietary POS system might be configured not to boot without the proper date/time which could be thrown off by that battery dying. Are you able to go into the bios/setup and adjust the date/time manually? The battery should be easy to find at radio shack or a drug store unless it's custom (doubtful).

jtnz 09-21-2010 5:14 PM

I've never seen a dead battery cause a PC not to boot either. Weird. I work in Retail IT, and I know our POS doesn't like having the wrong date/time but it runs on a Windows platform so it has nothing to do with the PC booting.

meathead65 09-21-2010 5:31 PM

I know that we had the same issue with a POS system in a boat store about 3 years ago..it was the battery that these guys are describing..the POS system wouldn't allow boot-up with in-accurate date and time.

jv210 09-21-2010 6:21 PM

I don't have any experience with POS systems, but like Wes mentioned, after changing the battery you need to go into the bios and set the correct date and time and it will hopefully boot up.


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