Phalanx Customer Service
Just wanted to give props to the GREAT customer service I got from Ray and Joe at Phalanx. I ordered a few things wrong that did not work for me. They were under NO obligation to exchange or work with me on them and I had no expectation of anything. They took major care of me and got me exactly what I needed even after my screw up! Thanks guys.
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my pleasure man, always happy to help!! thank YOU for being stoked on our product, and giving us a chance!
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Board is next!
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that Joe Burbo is a top notch guy!;)
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Just want to add to the love! Joe, Phalanx is lucky to have you! got to use the vests for the first times yesterday and today. Nothing but great things to say. Hopefully will be putting a review video up on my youtube channel (lifesbetteronaboard) soon. but my computer is dead/being revived? so i dont know if it'll come into being. But thank you so much for taking care of us! My brother and i love them! so comfortable!
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i just ordered a mainline from them, it showed up 2 business days later, used the rope the next day and it was awesome. Those guys also sent me some sick decals. I decked out my board with those
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Is there any where here in so cal we can demo your boards?
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I think JoeBurbo is the reason puppies are playful and kittens are cute. :)
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and anyone that wants to try a board, shoot me an email at joe@phalanxwake.com. i will see what i can do |
just wanted to let everyone know that our End of Summer sale is still going on, we have vests/ropes and handles still on huge sale. AND, we have added the CW boards into the mix! check out the site, and let me know if you have any questions. thanks!!!!! Happy Surf Expo week!!
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Dave Diaz (wakebrdr94) Join Date: Jul 2010 08-25-2012, 7:30 AM Reply Quick Reply
Is there any where here in so cal we can demo your boards? Shoot me an email Dave, I would be happy to let you take a set on my CW425. nobearmarket@verizon.net |
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