Had a customer bring in an 08 board and bindings last Friday to get warrantied, well of course everyone was at surf Expo, so I told the customer, you will have to wait until Monday. <BR> <BR>So Customer shows up this morning on his way to the river to ride and asked me, have you heard anything about my warranty, I say No not yet they are just getting back in town, let me give Hyperlite a call. <BR> <BR>Well to make a long story shot, he left my shop on his way to ride, with a new board and new bindings. <BR> <BR>Hyperlite went out of the way to make sure he was leaving with a board and bindings today and let me tell you, he was stoked. <BR> <BR>Thanks Hyperlite, for the great customer service, you make my job a lot easier.

Nice! They really do have an awesome warranty department.

I have never been disappointed with the way they take care of everything.

Hyperlite has outstanding customer service. I ripped the binding out of my board on Memorial day this year. Called them, shipped the board and had a replacement in no time at all. That way right there is how you keep a customer for life (or until my shoulders blow out)

Corey and the rest of the cs support crew are rock stars up north. Doing work with them the past 4 years has been a pleasure.

Hyperlite has had my boots since 7/26. They won't say when the replacement boots will ship. Kinda of frustrating <IMG SRC="http://www.wakeworld.com/MB/Discus/clipart/sad.gif" ALT=":-(" BORDER=0>

they have been good to me...Thanks Corey M

Thanks Guys! Always good to hear a lil' praise now and then! <BR> <BR>Jason - Do you know what RA # your boots were sent in on? I can check on it for you if I get some info on the warranty. We are just starting to receive our 2010 boots and that might be what your RA is waiting for. <BR> <BR>Corey M @ Hyperlite <BR><a href="mailto:coreym@hosports.com">coreym@hosports. com</a>