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-   Archive through September 22, 2008 (http://www.wakeworld.com/forum/forumdisplay.php?f=630180)
-   -   CWB Rider Support Contact Info (http://www.wakeworld.com/forum/showthread.php?t=624302)

09-08-2008 6:51 PM

I am looking to contact CWB about my 07 Zeus because the recoil ripped from the lace, but the text on the CWB site is all stacked on top of each other for some reason, and I can't figure out who to contact. Does anyone know a number or email I can use? Thanks.

wkbrdr 09-08-2008 7:14 PM

i called them and they won't fix my items <IMG SRC="http://www.wakeworld.com/MB/Discus/clipart/sad.gif" ALT=":-(" BORDER=0> <BR> <BR>ask for warranty department

helix_rider 09-08-2008 7:24 PM

mjw...why won't they fix them? They've been super helpful every time I called...they just don't respond well to email.

stephan 09-08-2008 11:17 PM

(425) 775-5416

09-09-2008 7:30 AM

Thanks Big Heavy

mc_x15 09-09-2008 8:38 AM

I sent an email a few days ago, got no response. Ill try calling

extremeisaac 09-09-2008 9:59 AM

CWB has been nothing but the best in the industry for warrenty in my opinion.. Amanda has gone above and beyond to always help out and overnight parts that I needed in critical situations. I really doubt they said they wouldnt fix anyhting that was broken. Call and talk to Amanda

mc_x15 09-09-2008 12:58 PM

ISSAC, does Amanda work in the warranty dept??

carsonco 09-09-2008 3:54 PM

I had the same problem happen just last week called and talked to Amanda and she made things right! For the mean time just throw some laces in there.

innov8 09-09-2008 3:57 PM

Yes Rob Amanda is the warranty dept manger and is very helpful great great service.

wkbrdr 09-09-2008 6:46 PM

i called up and they asked where i got them and how old they where, he said he could transfer me to sales to get the new wraps i need...i have 2 sets of bindings that are no good <IMG SRC="http://www.wakeworld.com/MB/Discus/clipart/sad.gif" ALT=":-(" BORDER=0> <BR> <BR>i guess i may call in and lie and say i have only had them for a year and see what happens...

mcclure_kevo 09-09-2008 9:26 PM

i usually deal with the dealers for waranty issues they seem to be able to get it done with minimal work from you


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