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-   Archive through November 07, 2006 (http://www.wakeworld.com/forum/forumdisplay.php?f=389780)
-   -   Roam Cracked... not CWB this time!! (http://www.wakeworld.com/forum/showthread.php?t=382445)

_jason_ 10-22-2006 10:30 PM

Basically it just cracked when riding.. came down and boom, cracked under my back bindings in 2 spots. Question is. Return it to the shop or talk straight to Hyperlite? Its an 05 but i bought it new from cleanrence on sept 9th.....

gdillyfunk69 10-23-2006 6:58 AM

LIFTIME warrenty!!.... <BR> <BR>you cuold file the claim 2 years from now and still get a new Roam.... go to any dealer and have them get you a RA number and they will send it in.

malibuboarder75 10-23-2006 7:58 AM

Lifetime warranty as long as you haven't hit sliders on it.

wakedestroyer 10-23-2006 4:37 PM

Hyperlite will send you as many roams as you can break just give them a call...

truebeachbum 10-23-2006 5:40 PM

wuts hyperlites number i just broke my 05 parks boots

_jason_ 10-23-2006 5:41 PM

thanks guys. I was loving the roam to so this is good news. Lifetime roams! <img src="http://www.wakeworld.com/MB/Discus/clipart/lol.gif" border=0>

wake_upppp 10-23-2006 6:57 PM

Jason, they do want you to go through a HL shop first if possible. I actually had to call HL and while I had her on the phone I asked for the low down on warranty. Here's what she said: Bindings from 06 on, two year exchange from date of purchase, no parts to repair. Bindings older than 06 remain lifetime warranty if parts are available, if not and they upgrade you to 06 or newer, you fall under the two year warranty. DNA boards, two year replacement warranty. All foam boards, lifetime replacement warranty. Of course the one thing I didn't ask about was the Roam! Owner damaged boards that are repairable, are done for free as long as you pay round trip shipping.


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