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WakeWorld Discussion Board » >> Boats, Accessories & Tow Vehicles Archive » Archive through March 18, 2009 » Wetsounds mishap... « Previous Next »
By tony burks (tonality) on Saturday, June 07, 2008 - 6:09 pm:    Edit Post Delete Post
So yeah, had a bit of a wetsounds mishap today...Tower fell a bit harder than I was expecting (slipped while taking it down) and my pro-80 smacked the loveseat support and destroyed the housing :/ Speaker still works great though, but this housing is d-u-n. Any chance anyone has a spare white Pro-80 housing sitting around they wouldn't mind parting with? Does anyone know offhand if Tim can or will sell just the enclosures separately?

Pretty bum day, considering I didn't even want to be on the water in the first place (45mph gusts of wind are NO bueno).

 
By Tanner Russell (tanner) on Saturday, June 07, 2008 - 6:15 pm:    Edit Post Delete Post
I'd call Tim. Maybe he can help you. Always worth a shot.
 
By 8tens (Ben Kerran) (rukie) on Saturday, June 07, 2008 - 6:21 pm:    Edit Post Delete Post
I am pretty sure they do not sell the enclosure separately, I had a PRO 60 custom bracket issue and I had to replace the whole speaker. But maybe something has changed, worth a try
 
By eric ivey (ericlee) on Sunday, June 08, 2008 - 8:51 am:    Edit Post Delete Post
KNowing Tim and how Wetsounds customer service work I bet he will help you out somehow.
 
By Tim White (wetsounds1) on Sunday, June 08, 2008 - 9:40 am:    Edit Post Delete Post
Tony,

Sorry to hear that. Call us on Monday 877-938-7757 and ask for Gyver. We can see what we can come up with.

Tim
Wet Sounds

 
By tony burks (tonality) on Sunday, June 08, 2008 - 1:04 pm:    Edit Post Delete Post
Awesome, thanks Tim!

I was hoping you'd chime in on this, but I never want to take for granted the impossible level of service you continually provide :-)

I will definitely give you guys a call tomorrow!

 
By tony burks (tonality) on Monday, June 09, 2008 - 1:16 pm:    Edit Post Delete Post
UPDATE:

Tim, Gyver was AWESOME and dug up an enclosure for me, thank you (and you Gyver if you read these) VERY much! So good that i ordered a pair of your speaker sox to come along with them!

-T

 
By SupraSteve (suprasteve) on Monday, June 09, 2008 - 3:19 pm:    Edit Post Delete Post
Damn Tony...sorry to hear about the mishap, and a congrats on wetsounds yet again proving that customer service along w/ a great product are what drive repeated business and provide the added edge when comparing other vendors.

by the way..i'm the guy that took the extra black 485 off your hands a year ago or so...

(Message edited by suprasteve on June 09, 2008)

 
By tony burks (tonality) on Tuesday, June 10, 2008 - 12:50 pm:    Edit Post Delete Post
Hey, I remember you! :-)

Yep, they've been nothing but awesome for me.

You got those LED's on that 485 hooked up, or are you just using the speaker?

 
By Steve Amestoy (stevev210) on Tuesday, June 10, 2008 - 5:00 pm:    Edit Post Delete Post
Tim and the whole crew at Wetsounds are great standup guys, they have helped me out on a couple occasions and I will continue to push there product on anyone looking for speakers...etc.
 

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